Lowanna brings over 30 years of experience as a facilitator, educator, coach and program designer dedicated to fostering meaningful change that inspires transformational growth within organizations, teams, and individuals. With a focus on experiential learning, her approach to developing leadership empowers participants to embody meaningful change and create lasting impact.

Her portfolio of experience includes collaborations with a diversity of clients, including the Queensland Ambulance Service, the Department of Premier and Cabinet, Legal Aid Queensland, Uniting Care, Queensland Health, Woolworths Group, Queensland Performing Arts Centre and various local government councils. Currently, as a freelance consultant and coach, Lowanna focuses on leadership, communication, transformation, and personal development, crafting dynamic learning experiences that help participants discover their potential through co-inquiry.

The hard truth about ‘soft skills’ is that they are anything but; often the most difficult aspect of our work is navigating other people. These so-called “soft” skills underpin trust, collaboration, and effective decision-making in complex settings. They require conscious effort and can make or break relationships, and the truth is, most of us learn them the hard way — through awkward moments, misunderstandings, and late-night overthinking.

This 90-minute, highly interactive session reframes people skills as a practical toolkit to help you show up as your best self, resolve conflicts, and build trusting relationships with clarity and compassion.

What you’ll gain

• Understand your presence and how your personal energy shapes interactions
• Recognize how your “vibe” influences relationships and outcomes
• Practice empathetic listening and authentic communication
• Learn a practical, fail-safe approach to navigating conflicts and restoring alignment